Tag: case study

We saved our client millions in printing and operating costs

Our client, a Fortune 100 insurance company, needed a new billing solution. Under their old system, customers would receive a different letter for each policy they owned.

That’s where we came in.

We were brought on to integrate with their developers, and quickly established ourselves as team leaders. We discovered their system UI was being run on a mainframe, and migrated it onto newer hardware to keep with modern development practices and reduce costs.

We implemented an account-level billing system, and provided training and mentorship to foster good development practices. We interviewed company representatives to learn how they worked, and built a custom UI to address their process needs. We also introduced a payday billing concept, allowing customers to pay at a time that was agreeable to them, thereby reducing non-pay scenarios.

The result was a massive drop in overhead expense.

Our client saved millions of dollars in operating and printing costs, and saw a corresponding rise in net revenue. Needless to say, they were extremely pleased. We’ve been engaged with them on more projects ever since.

We helped significantly improve PEI residents’ access to government services

The provincial government needed help building a web portal for residents to access interdepartmental services.

User requests were being printed out and hand delivered to the appropriate department, resulting in large printing costs and potential for human error. Applications could take weeks to arrive and even longer to process.

Using AngularJS, we implemented a solution that allowed users direct access to the department they needed, all while engaging with a single web portal. We used on-premises Kubernetes to allay any data security concerns, and a custom web service that used Camunda to orchestrate the workflows.

Our work led to significant improvements in turn-around times for all PEI government applications – a matter of hours instead of weeks. We implemented a robust DevOps team structure to monitor the health of all services, and content teams can now create new webforms without needing changes from developers. Around one million applications have since passed through this system – not bad, considering the population of PEI is around 160,000.

We helped an indie game development studio build a revolutionary new engine

icejam games had a unique concept for a mobile gaming Platform as a Service (PaaS), but needed help building the technology.

The gaming studio wanted to bring live data into their users’ mobile gaming experience, but needed our help to develop a successful solution. 

We partnered with our client and delivered the platform iteratively, using an Agile approach. Using Heroku as a deployment platform, we were able to engineer a solution that allowed for continuous integration features for automation and validation.

We architected a scalable, resilient, extendable and accurate data platform that could service hundreds of thousands of clients in real time, delivering a product that could be utilized by many other games as well as a variety of software applications.

We helped doctors and parents monitor their prenatal babies

Our client needed help building a prenatal care management system for the IWK Health Centre, a pediatric hospital in Halifax, Nova Scotia.

Using React components and dynamically generated SVGs, we built a page that could display the infant’s progress over time, using the hospital’s data.

We also implemented an Elasticsearch instance in an Express server framework that managed authentication and record management, to generate search results using the IWK’s internal database.

Doctors were able to generate a roadmap for their patients using up-to-date information, which helped them monitor the infant’s growth and make the right recommendations. Parents were able to get the information they needed to help them with their care.